Lxi expert software pro con
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IBM's Corporate Manufacturing Expert Systems Project Center collected information from 69 project managers to support the study. This study identifies and emprically tests eight major variables proposed in the literature as determinants of ES success, in this case measured in terms of users satisfaction. His PhD disser-tation: Expert Systems: the Promise, the Disappointment, the Comeback.Īs the widespread use and company dependency on expert systems (ES) increase, so does the need to assess their value and to ensure implementation success. Cur-rently, besides his active hi-tech involve-ment, he researches sociological and philosophical aspects of technological changes, at the Bar Ilan University, Is-rael: Graduate Program in Science, Technology & Society. Yoram Romem served as the CEO and Chairman of leading Expert Systems vendors in the international market. Additional Science, Technology and Society (STS) theories are used for comparison and to assist in a new proposed explanation for ES historical journey. Unlike current discourse which attributes ES challenges to technical issues or usual users' and experts' resistance, the social analysis in this article suggests that IT was the most threatened entity and the most contributing to ES failures.
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After analyzing the various players' roles in ES implementation, the article presents first the main 'guilty' entity for organizational ES failures: the Information Technology department (IT) then, a social explanation is suggested for the 'zigzagging' history of ES, arguing that they resurrected as 'Business Rules' in purification process which enabled their comeback.
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#LXI EXPERT SOFTWARE PRO CON SERIES#
The social construction of Expert Systems (ES) is presented as series of power struggles and dramatic imbalances which were introduced to organizations.